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5 signs you need better financial reporting
Problems

5 Signs Your Dental Practice Needs Better Financial Reporting

Greg Hudnall
Greg Hudnall

Problems  ·  7 min read

If your books are never closed on time and you cannot state last month's net income, your financial reporting is already costing you money.

Most dentists do not realize their financial reporting is failing them until a decision goes sideways. By then, the numbers that should have warned you are months stale.

Here are five signs your dental practice financial reporting is not keeping up, and what good reporting looks like instead.

Sign 1: Your Books Aren't Closed Promptly Each Month

A closed set of books means every account is reconciled, every transaction is categorized, and the month is locked. If that does not happen until the middle of the next month (or later), you are always making decisions on incomplete information.

Well-run practices close their books promptly and on a predictable schedule, usually within a few weeks of month-end. That timing is not arbitrary. The sooner you close, the cleaner your read on the prior month while it still matters, before payroll, vendor payments, and production planning for the current month are already underway. Closing by the 10th is an aggressive target rather than an industry norm; the real test is whether your close is prompt and predictable instead of late and erratic.

Consider a practice that signed a new associate in February with a production bonus that kicks in above a monthly threshold. If the books for February and March do not close until late April, the owner has no clean read on whether that associate cleared the threshold, what the bonus actually costs, and whether the added chair time is paying for itself. By the time the numbers surface, two more pay periods have already run on a guess. A prompt close would have answered all of that while there was still time to adjust the schedule or the comp structure.

If your bookkeeper cannot tell you when your books were last closed, or the answer is measured in quarters rather than days, that is the first sign.

Sign 2: You Have No Monthly P&L or Balance Sheet

A profit and loss statement shows what you earned and spent in a period. A balance sheet shows what you own and owe at a point in time. You need both, every month, in a format you can actually read.

Many dentists only see these statements once a year when their tax return is prepared. That is too late to change anything. A monthly P&L tells you whether your overhead is creeping up, whether a new associate is paying for themselves, and whether last month's collections matched production.

Picture a practice whose lab bills quietly climbed from 6 percent of collections to 11 percent over eight months, well past the typical 5 to 7 percent range for lab work alone, because a new crown-and-bridge case mix shifted to a pricier lab. On a monthly P&L, that drift shows up as a rising line the owner can question by month three. Seen only once a year on a tax return, it shows up as a full year of eroded margin that is already spent and gone, with no way to renegotiate the lab or change the referral pattern after the fact.

If the only financial document you see all year is a tax return, your reporting is built for compliance, not for running a practice.

Sign 3: Your CPA Only Contacts You at Tax Time

There is nothing wrong with a CPA who handles your return well. The problem is when that once-a-year conversation is the only financial guidance you get.

Tax preparation looks backward. It tells you what happened last year and what you owe. It does not help you decide whether to hire, buy equipment, or renegotiate a lease this quarter. Those decisions need current numbers and someone looking at them with you regularly, not a single April phone call.

Take a dentist weighing whether to buy a CEREC milling unit in October. The decision hinges on current numbers: this year's cash position, where overhead is tracking, and how much production the unit would need to generate to justify the financing payment. A CPA reached only at tax time cannot answer that in October, because the relevant books are nine months stale and nobody has been watching them. An owner with monthly reporting and a regular review can run the payback math on real figures and decide before year-end equipment pricing expires.

If your only financial touchpoint is your CPA at tax time, you have a tax preparer but no ongoing financial visibility. Those are two different jobs.

Sign 4: You Can't Benchmark Against Industry Standards

Raw numbers only mean so much on their own. The real insight comes from comparing your practice to where well-run practices land. That requires both clean categorization and reliable benchmark data.

The dental profession has well-established benchmarks. Commonly cited dental practice benchmarks put most healthy practices within these ranges:

  • Collection rate of roughly 98 to 100 percent of net production
  • Total overhead in the range of 55 to 65 percent of collections
  • Staff payroll in the range of 25 to 30 percent
  • Clinical and office supplies in the range of 5 to 7 percent

For example, a practice might lump hygienist wages, front-desk salaries, and associate pay into one catch-all payroll account. The total reads 34 percent of collections, which looks alarming until someone realizes it bundles an associate doctor whose pay should sit in a separate provider-compensation line. Properly split, staff payroll might be a healthy 27 percent and the associate cost belongs in a different category entirely. Without that structure, the owner either panics over a number that is not real or ignores a real one, because the chart of accounts cannot map to any benchmark.

If your chart of accounts is not structured to map cleanly to these categories, you cannot benchmark at all. You are left guessing whether 28 percent staffing is a problem or just how your practice runs. Good reporting answers that question instead of leaving it open.

Sign 5: You Don't Actually Know Your Net Income

This is the one that surprises people. Ask a dentist what the practice netted last month and you often get a guess based on the checking account balance. The bank balance is not net income. It ignores receivables, upcoming payroll, loan principal, and timing of large payments.

Net income is what the practice actually earned after every real expense. If you cannot state it for last month with confidence, then every downstream decision (owner pay, retirement contributions, tax planning) is built on a number you do not actually have.

Here is how that plays out. A practice has a healthy looking checking balance of $80,000 in late November, so the owner takes a large distribution and prepays a CE trip. What the bank balance hides is a quarterly payroll tax deposit, an insurance reimbursement batch that has not landed, and the January loan principal payment. Net income for the period was actually a fraction of that balance. Within weeks the account is tight and the owner is scrambling, all because a checkbook number stood in for a real net income figure that monthly reporting would have shown plainly.

Knowing your true net income is the whole point of financial reporting. When the other four signs are present, this is usually the result.

Frequently Asked Questions

How often should a dental practice close its books?

Every month, and the sooner after month-end the better. A prompt, predictable monthly close gives you a clean, reconciled picture while the period is still recent enough to act on. Anything slower or erratic means you are managing the practice with outdated numbers.

What financial reports does a dental practice actually need?

At a minimum, a monthly profit and loss statement and a balance sheet, both reconciled and categorized so they map to dental benchmarks. From there, practice owners benefit from collections and production tracking and a regular review of how the numbers compare to industry ranges.

Is bookkeeping the same as having a CPA?

No. A CPA typically focuses on tax preparation and filing, which looks backward at the prior year. Ongoing bookkeeping and financial reporting keep your numbers current month to month so you can make decisions in real time. Most practices need both, working together. You can read more about the financial side of running a practice through the American Dental Association.

P.S. Reciprocity Accounting delivers monthly dental financial reporting clear enough to actually run the practice on. See how we can help your practice.

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